Kiosk applications & kiosk deployment case studies
Kiosk applications & kiosk deployment case studies Kiosk applications & kiosk deployment case studies
Kiosk applications & kiosk deployment case studies
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Kiosks in Banking
Kiosks in Banking Kiosks in Retail
Kiosks in Corporate Kiosks in various environments
Kiosks in eGovernment Kiosks in HR Kiosks in Corporate
Kiosks in Retail
Kiosk Service Offering Kiosk's Case Studies Kiosk Clients Kiosks in Banking
Kiosks in Government
Kiosks as Interactive Directory

Kiosk Deployment Case Studies

There were numerous successful deployments of our interactive touch screen kiosks in many industries and environments. Here are just a few examples of effective kiosk applications in some of the most widely used environments.
Kiosks in Retail   Kiosks in Corporate / HR  
Kiosks in eGovernment   Kiosks as Interactive Directory 
Kiosks in Banking   Kiosks in Various others  

Kiosks in Retail
For retail outlets, kiosks provide a number of ways to enhance customer experience and facilitate the sales process. Many retailers find value in utilising kiosks as part of a "clicks and mortar" strategy. Thus, using kiosks to provide shoppers in their stores with access to a wider product selection on their websites. Specifically, kiosks can be used in retail environments to:
  • Promote and provide access to store website
  • Provide access to far more products than physical store can stock
  • Enable online transactions through store website
  • Gathering feedback and suggestions
  • Enrol customers in loyalty programs
  • Act as a store/merchandise directory
  • Allow access to gift registries
  • Promote other store locations
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Kiosks in eGovernment
eGovernment initiatives generally aim to facilitate the flow of information between government and the public.  However, as many people still lack access to PCs or the Internet this relegates them to the wrong side of the digital divide.  One way in which central and local governments can help to bridge this divide is through the use of our kiosks.  eGovernment kiosks:
  • Provide controlled access to eGovernment portals/websites
  • Deliver cost savings by allowing users to perform transactions on-line
  • Increase access to information about local government programs & services
  • Publicise new government websites or initiatives
  • Provide local tourist information
  • Act as a public, physical embodiment of government technology expenditures
  • Help bridging the digital divide
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Kiosks in Corporate and HR
Increasingly, human resource departments are delivering information via corporate intranets. Interactive kiosks help extend these efforts and bridge the digital divide for employees who lack computer access, such as those in manufacturing or production environments. When placed in high-traffic areas like cafeterias, kiosks allow HR departments to:
  • Provide access to a company's Intranet
  • Publicise corporate events & activities
  • Provide access to online policies & practices
  • Allow employees to easily change their personal information
  • Highlight internal job postings/openings
  • Improve overall internal customer service
  • Ensure that no employees get left behind
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Kiosks as Interactive Directory
Our kiosks provide an ideal way to deliver building directory information to guests or employees. Unlike a traditional static directory, fully customisable kiosk-based interactive directory is searchable, easily updatable and scalable. Moreover, interactive directories could:
  • Issue photo visitor passes to guests
  • Provide directions
  • Give access to floor plans
  • Links to companies' websites
  • Check availability and presence of particular employee
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Kiosks in Banking
Over the past few years, many banks and other financial institutions have deployed interactive kiosks in their lobbies. Kiosks can handle some of the customers' transaction needs, and provide customers with information about bank products & services, especially e-banking options. In such a setting, kiosks enable banks to:
  • Promote a bank's website 
  • Provide demonstrations of electronic banking
  • Answer frequently-asked customer questions
  • Highlight banking products, interest & loan rates, etc.
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Kiosks in Various Environments
Presence of kiosks proved valuable and effective in many other environments. Proven applications for our kiosks include:
  • Unsupervised internet and e-mail access
  • Photo e-mail kiosk
  • Tourist information delivery point kiosk
  • Virtual display kiosk for galleries and museums
  • Personal website builder
  • Wedding list kiosk
  • Automobile selection aid for car dealerships
  • Public jukebox kiosk for bars and clubs
 
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